invoke arts

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Angel Policy

We are an angel company. Our images can be hand-stamped on items you intend to sell, however you can't mechanically reproduce them on items made for sale without express written permission from Invoke Arts. Artwork using our images may be published in a zine, magazine, book, website, or such provided it is your own unique artwork and not merely a simple impression of one of our stamps.

You may not use Invoke Arts stamp images as clip art, part of a logo, or to make your own stamps. All of our stamp images are copyright © 2003 - 2007 or later by Invoke Arts.

Get Published?

If your artwork using our images is published in a magazine or book and image credit is given to Invoke Arts, let us know and we'll send you an unmounted quarter sheet of your choice.

Shipping

All retail orders ship via USPS.

To customers within the US, we ship priority mail. Orders over $300 will require a signature, and may ship in multiple boxes.

To customers outside the US we typically ship via USPS Global First Class Mail. See below for more about international shipping.

We use a flat-tier shipping system, based on the total of your order:

You'll get a notification from our postage meter when we generate a label for your package. If you're in the US, this will include your tracking number. In our experience the tracking number doesn't include any actual information until the package is delivered.

International Shipping Concerns?

Why is shipping to Canada the same as shipping to the US?

With the rate hikes on USPS services on 14 May 2007, shipping via the Global Priority now starts at $16. This isn't really practical for stamps, so we've had to step down to a slower service, USPS Global First-Class. For Canada (and Mexico), this is cheaper than Global Priority was before the rate hikes. For everywhere else, it's a good bit more expensive than it used to be, but still not as expensive as Global Priority is after the rate hikes.

Isn't there anything you can do to make shipping out of the country cheaper?

Not really. You could check with our retailers in your own country to see if they have the stamps you're looking for. Please also be aware that in many cases we are losing a bit of money shipping overseas at the rates we're charging. If, after you place your order, we determine that we can ship it significantly cheaper than what was charged (typically for single-items, or unmounted and/or zines only), we will refund you the difference, but this will likely be only a few dollars.

For more information, feel free to use the USPS International Postage Calculator or read up on the USPS's changes to international shipping.

We attach customs forms to all packages going out of the country, because in our experience that helps them get to you faster. We label the packages as 'craft supplies', and use a definition of 'value' that tends to work in your favor.

Also, regarding customs, we've had reports from customers who have gotten their packages within 4 days of shipping, and we've had a handful that have gotten them three weeks after shipping (in Canada, even).

Frequently Asked Questions

• Do you sell your wood-mounted stamps as unmounted?

  Short Answer: no.

  Long Answer:
  Since our wood-mounted stamps are manufactured for us (see below), we never get the unmounted dies for our wood-mounted stamps. In theory, we could peel them off the wood to send them (if for example you're in another country), but we'd have to charge an extra 20% above the regular wood-mount price for this, as it will seriously impact the time we spend on your order.

• Do you manufacture your own stamps?

  No. We don't have the time, space, skill or interest to justify doing it ourselves. We're artists, and would rather stick to what we're good at. All of our stamps are made in California. Our unmounted line is pressed by Circustamps in Bolinas and our wood-mounted line is pressed and mounted by Mister Jim's Rubber Stamp Manufacturing in Santa Rosa. Both provide us with far better-quality stamps than we could ever make ourselves.

• Do you wholesale?

  Yes, to brick and mortar stores. See the part on our retailers page about carrying our stamps for more information.

Privacy Policy

We won't sell, lease, rent, or otherwise give your personal information to any other entity, ever, unless specifically required by the law or our payment processors (as of this writing, those companies include Paypal, Nova, Visa, Mastercard, and American Express). Other companies we deal with while processing your order that will handle your information include Mals-E Ltd, AuthorizeNET, Endicia, and the USPS.

We don't really want your information, but we need it to do business with you, and so we treat it as carefully as if it were our own.

Ordering

We store the information about your order is stored in a securely encrypted database. We do not currently store your credit card information beyond the card type, expiration date, and last four digits.

Cookies

Our site at invokearts.com does not currently set cookies in your browser. Our shopping cart service, Mals-E, does, and that's only used for making sure you get the same shopping cart every time you visit.

We are currently using Google Analytics for statistics tracking purposes, and connecting to our site will fetch a javascript file from their server and, well, the goal of this script is to keep track of where you're going in our site. We're not spying on you personally, but rather everyone in aggregate, in the hopes of improving our website and selling more stuff.

In the near future, we hope to host our own shopping cart, which will require its own cookie. But, the future is not now, and so you don't have to worry about it yet.

Concerns?

If you've read this far, I salute you.

I know from looking at our access logs in the past that nobody reads the privacy policy when it was on its own page. At least, nobody except search robot scripts. So, if you're a human and have a question or concern about anything here, by all means, please feel free to contact us and let us know.